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  Network Operators   

Network operations and maintenance workers in the water industry ensure the systems used to supply drinking water to communities and collect wastewater for treatment are in good working order. A lot of these systems are underground.

The work is mostly outdoors and requires practical, hands on skills. Whilst there is no minimum qualification, you usually need water industry training or a trade qualification to work on water networks. These courses are often undertaken through a traineeship or apprenticeship. Given the practical nature of the work, there are a range of occupational health and safety training requirements before performing network maintenance or repairs.

From cities to regional and remote communities, there are many opportunities to work in network operations and maintenance.

What do Network Operators do?

Maintenance and repairs
of pipe networks, pump
stations and reservoirs

Monitor and operate
network systems

Installation of domestic &
commercial water connections
and pipe networks

Assisting with disaster
recovery operations

Testing hydrants and
water meters

Trade-related activities
such as electrical, plumbing,
 fitting and welding

Typical Career Path

Other Career Paths could include:

  • Operations Assistant/Maintenance Assistant/Meter Reader/Compliance Officer
  • Maintenance Operator/Water Distribution System Operator/Wastewater Collection System Operator/Customer Services Officer/Meter Restrictor/Drainlayer
  • Operations & Maintenance Supervisor/Maintenance Team Leader/Reticulation Coordinator/Plumber
  • Instrumentation Technician/Project Supervisor/Planner
  • Operations Manager (Engineer)/ Project Manager

WIOA Resources

The Water Industry Operators Association (WIOA) has a range of videos promoting various roles in the industry. This video provides a great overview of the tasks performed by an Operations and Maintenance Technician.

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